User Experience in Libraries: Applying Ethnography and Human-Centred Design

42,18 €


Información del producto

ISBN9781472484727
EditorialTaylor & Francis Ltd
Precio (sin IVA)39,79 €
Impuestos2,39 €
Precio (IVA incluido)42,18 €
DisponibilidadNo disponible

Descripción del producto

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?