Customer Service for Hospitality and Tourism
63,90 €
Envío en 4/5 dias
Información del producto
| ISBN | 9781915097149 |
|---|---|
| Editorial | Goodfellow Publishers Limited |
| Precio (sin IVA) | 60,28 € |
| Impuestos | 3,62 € |
| Precio (IVA incluido) | 63,90 € |
| Disponibilidad | 2 Unidades En almacén externo |
Descripción del producto
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.