Customer Relationship Management

112,90 €


Información del producto

ISBN9781032247441
EditorialTaylor & Francis Ltd
Precio (sin IVA)106,51 €
Impuestos6,39 €
Precio (IVA incluido)112,90 €
DisponibilidadNo disponible

Descripción del producto

This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers.